Dental Emergencies Require Prompt Attention
A sudden toothache, a cracked tooth at dinner, or a knocked-out tooth on the playing field can be painful, stressful, and time-sensitive. At Helena Family Dentistry in Helena, AL, we prioritize urgent dental cases and work to see emergency patients as quickly as possible. Delaying treatment can allow pain to intensify, infection to spread, and a restorable tooth to become unrestorable, so reaching a dentist promptly makes a real difference in the outcome.
Dr. DeFranco and the team handle a wide range of dental emergencies, including severe toothaches, fractured or broken teeth, knocked-out teeth, lost fillings and crowns, abscesses, soft-tissue injuries, and broken orthodontic appliances. Every emergency visit begins with a focused examination and any necessary X-rays so the source of the problem is accurately identified before treatment begins. With over 28 years of experience, Dr. DeFranco takes a calm, gentle approach to emergency care, explaining what is happening and what your options are before proceeding.
Knowing what to do before you arrive can protect a damaged tooth and reduce discomfort. For a knocked-out tooth, keep it moist in milk and get to our Helena office within 30 minutes if possible. For a cracked tooth, rinse with warm water and apply a cold compress to manage swelling. If a filling or crown comes loose, save the restoration and avoid chewing on that side. For any emergency, call 205-621-3100 so we can prepare for your arrival and provide guidance while you are on your way.
Depending on the nature of your emergency, treatment may include a temporary or permanent dental filling, a dental crown to restore a fractured tooth, medication to address infection, or stabilization of an injured tooth. Our goal is to relieve your pain, prevent further damage, and develop a follow-up plan that restores your oral health as quickly as possible.
We welcome emergency patients from Alabaster, Pelham, Hoover, and the surrounding communities. If you or a family member is experiencing a dental emergency, do not wait — call 205-621-3100 and let us help.
- Same-day urgent appointments for emergency patients
- Focused exam and digital X-rays to diagnose the issue fast
- Gentle, experienced care from a trusted dental team
- Clear treatment options explained before any work begins

What to Expect During an Emergency Visit
Fast, organized care focused on relieving your pain
Call and Triage
Call 205-621-3100 and describe your symptoms. Our team will provide immediate guidance and schedule a same-day appointment whenever possible.
Focused Examination
Dr. DeFranco performs a targeted exam with digital X-rays to identify the source and extent of the problem quickly and accurately.
Pain Relief and Treatment
We address your pain first, then perform the necessary treatment — whether that is a restoration, medication, stabilization, or another procedure.
Follow-Up Plan
Before you leave, you receive aftercare instructions and a follow-up plan so your recovery stays on track and your long-term oral health is protected.
Why Patients Trust Us in an Emergency
Urgent Scheduling
We prioritize emergency cases and work to get you seen as quickly as possible, often the same day you call.
Calm, Gentle Approach
Dr. DeFranco explains every step clearly and uses a gentle technique to keep you comfortable during a stressful visit.
Accurate Diagnostics
Digital X-rays and a thorough exam ensure the problem is identified correctly the first time so treatment is effective.
Comprehensive Follow-Up
Emergency care does not end at pain relief. We develop a complete follow-up plan to restore and protect the affected area.
